mohammad javad hossainzadeh saljughi
Articles in Press, Accepted Manuscript, Available Online from 21 April 2024
Abstract
Objective: Organizational citizenship behavior (OCB) is one of the important concepts that has been an effective factor in the success of organizations in recent years. Despite proving the effect of OCB on the effectiveness and efficiency of the organization, the appropriate method to determine its effect ...
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Objective: Organizational citizenship behavior (OCB) is one of the important concepts that has been an effective factor in the success of organizations in recent years. Despite proving the effect of OCB on the effectiveness and efficiency of the organization, the appropriate method to determine its effect is less known. OCB is a qualitative index as an output in performance evaluation. In this article, we measure the effect of the OCB quality index on the efficiency of institutions by using the envelopment analysis method of ordinal data without compensatory properties.
Research methodology: data coverage analysis is a powerful tool for evaluating the performance of decision-making institutions, based on multiple input and output indicators that can be quantitative or qualitative. Data coverage analysis models have compensatory properties, in fact, the weakness of one index is covered by the strength of another index, and efficient institutions do not necessarily have an optimal quality level. In this article, a new method for performance evaluation including the quality index of OCB and modification of data envelopment analysis model without compensability is presented. Another feature of the proposed model is the ability to separate qualitative and quantitative indicators in the evaluation. In the presented method for ranking the institutions, the improvement of quality is simultaneously considered along with the reduction of costs without compensatory features.
Findings: In this research, ten government and public scientific-applied institutions in three cities of the country have been evaluated with the proposed model. In the evaluation, four quantitative indicators and a qualitative index of OCB were used.
Originality/scientific added value: The OCB index was measured using 1024 questionnaires, and the results show the efficiency of 7 institutions. Then, by using the proposed new method, the ranking of institutions with logical results in performance evaluation was achieved. To validate the method, the results of the proposed method have been compared with the ranking results of the hierarchical process method.
Hossein Jafari
Volume 1, Issue 3 , December 2020, , Pages 297-309
Abstract
Purpose: Examining the history and growth trend of developed countries and comparing it with developing countries shows that the difference and strength of these countries is the optimal use of opportunities and facilities they have had. The study aims to describe the methodology and findings of a survey ...
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Purpose: Examining the history and growth trend of developed countries and comparing it with developing countries shows that the difference and strength of these countries is the optimal use of opportunities and facilities they have had. The study aims to describe the methodology and findings of a survey to assess the effectiveness of DEA models in estimating input/output levels, incorporating managerial preferences, and improving efficiency over time.Methodology: This paper reviews DEA models for estimating input/output levels, applying manager or decision-maker preferences, and improving inefficient units over a while. Finally, we have implemented the models obtained in 24 supervisory branches with four input indicators and four indicators in one of the banks, and the results have been presented and interpreted. Findings: The results show that management can increase the index of attracting new customers in proportion to the collection's ability in the input indicators. Originality/Value: The problem was implemented in the unit under the second evaluation and showed different results in different cases, although this is important for all units under assessment.
Hamed Nozari; Mohammad Ebrahim Sadeghi; Seyed Saeed Monajemzade
Volume 1, Issue 2 , September 2020, , Pages 171-186
Abstract
Purpose: Although more than four decades have passed since the issue of telecommuting became a new method for organizing work and workforce, not many scientific and academic studies have been done in this field in our country. However, in recent years, the telecommuting plan has been on the government's ...
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Purpose: Although more than four decades have passed since the issue of telecommuting became a new method for organizing work and workforce, not many scientific and academic studies have been done in this field in our country. However, in recent years, the telecommuting plan has been on the government's agenda, and many government agencies and institutions have been required to implement government directives on telecommuting. The presence of crises such as the outbreak of COVID-19 has also added to the importance of this issue in recent years. Methodology: In this research, the data of teleworkers in the central headquarters of the Ministry of Industry, Mines and Trade were collected through a survey method. Thus, by designing two questionnaires for employees and managers, different dimensions of the plan and the consequences of telecommuting in this ministry were examined from two perspectives of managers and employees. Findings: The results showed that information and communication technology is the main component of telecommuting, so it is almost impossible to implement this plan without its infrastructure. It should be noted that communication infrastructure is not limited to communication tools such as computers and communication lines such as high-speed Internet, and the possibility of access to the organization's internal automation system and employee work card is also part of it. Originality/Value: In this research, the implementation of a telecommuting project in the Ministry of Industry, Mines and Trade has been studied from the perspective of managers and employees, and the main challenges facing this project have been analyzed and based on this, suggestions for better implementation of this project in Government agencies provided.
Javad Montazeri; Reza Yazdani; Meysam Kaviani
Volume 1, Issue 1 , June 2020, , Pages 57-72
Abstract
Purpose: This paper aims to assess the efficiency of existing companies in Iran's insurance industry and its relationship with essential profitability ratios. Therefore, with the help of input-axis and output-axis approaches, the performance of the companies was investigated, and the relationship between ...
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Purpose: This paper aims to assess the efficiency of existing companies in Iran's insurance industry and its relationship with essential profitability ratios. Therefore, with the help of input-axis and output-axis approaches, the performance of the companies was investigated, and the relationship between profitability and efficiency was studied using Tobit's regression model. Methodology: To achieve the answer to the above question, we selected 14 insurance companies in the capital market of Tehran as statistical samples. The data collected in 10 years between 2012 and 2018 have been considered. The hypothesis test has been performed by considering the dependent variable of dividends in different forms through Tobit and logit regression analysis. Findings: The results confirm that during the six years (2011 to 2016), the return on assets with a calculated efficiency is positively correlated with the input-oriented approach and has a negative relationship with the output-oriented approach. The results also show that the return on equity has no significant relationship with the two performance approaches. Originality/Value: In this study, considering the ratio of total liabilities, equity, and assets as input variables and income and sales, premium, and net profit as output variables, the ability to aggregate these items and translate them into one It has a single criterion called "efficiency" with two approaches.