Sayyed Mohammad Reza Davoodi; Mojgan Gharibi Marzankola; Mohammadreza Hamidizadeh; Valiullah Ali Mohammadi
Volume 3, Issue 2 , September 2022, , Pages 160-175
Abstract
Purpose: This study is conducted to investigate the effect of the functions of the knowledge management maturity triple model (Infosys model, general model, and KPMG model) on gaining competitive advantage capabilities in the National Petrochemical Company.Methodology: The present study contains 6 hypotheses ...
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Purpose: This study is conducted to investigate the effect of the functions of the knowledge management maturity triple model (Infosys model, general model, and KPMG model) on gaining competitive advantage capabilities in the National Petrochemical Company.Methodology: The present study contains 6 hypotheses (quantitative) and one question (qualitative). The statistical population is divided into two parts: the quantitative part includes 180 employees of the knowledge department of the National Petrochemical Company, and the qualitative part includes 10 experts from the company. The data collection tool is a questionnaire. SPSS23 and LISREL 8.80 statistical software were used to analyze the data.Findings: The results showed that the functions of the triple model of knowledge management maturity are effective in gaining competitive advantage capabilities in the National Petrochemical Company. The dimensions of the model functions (organizational processes, human resources, technology, and knowledge content) also affected the company's competitive advantage capabilities. Also, the National Petrochemical Company has higher adaptability among the triple maturity models, with the infusion model having an average of 3.62 and 72% and the KPMG and general models having an average of 3.3 and 25.2, respectively. They are in the second and third ranks.Originality/Value: Failure to pay attention to the functions of knowledge management maturity in the organization leads to the loss of intellectual capital, products, technologies, innovations, and creativity. Therefore, it is vital to study the effect of the functions of the triple model of knowledge management maturity (Infosys model, general model, and KPMG model) in gaining competitive advantage capabilities in the National Petrochemical Company.
Nazila Adabavazeh; Mehrzad Navabakhsh
Volume 1, Issue 1 , June 2020, , Pages 38-47
Abstract
Purpose: The global economy has shifted from being resource-based to knowledge-based. Leading organizations create more value-added and long-term competitive advantage by managing their intellectual assets more than ever. Knowledge management is one of the most common processes through which an organization ...
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Purpose: The global economy has shifted from being resource-based to knowledge-based. Leading organizations create more value-added and long-term competitive advantage by managing their intellectual assets more than ever. Knowledge management is one of the most common processes through which an organization generates wealth from its knowledge and intellectual capital. Knowledge management empowers innovation. On the other hand, today, knowledge is the only reliable source for creating sustainable competitive advantage in organizations. The present research evaluates organizational maturity using knowledge management through data envelopment analysis. Methodology: The present research is goal-oriented, applied, and developmental. The population consists of 6 organizational units of the studied company. The theoretical framework of the research is derived from the Tark Zade (0212) knowledge management maturity model. The input, total component of the knowledge management maturity model, and the maturity level indicator are calculated. Lingoes software was used for data analysis. An input-oriented data envelopment analysis model was used to determine the highest efficiency ratio and to intervene in the optimal weighting of inputs and outputs of other decision-making units for the unit under study. Findings: Based on the study results, it is expected that the level of organizational knowledge management maturity can be significantly enhanced by providing control measures. The most critical control solutions include training, organizational and individual learning, knowledge sharing, innovation, and formulating a knowledge vision and strategy to guide knowledge management initiatives. Originality/Value: Combining these two sets of knowledge management and organizational maturity helps organizations increase the effectiveness of their processes and identify critical issues.
