Sayyed Mohammad Reza Davoodi; Mehdi Papahn Shoushtari; Rasoul Bahalou Houreh; Hamid Reza Rezaei
Volume 4, Issue 2 , September 2023, , Pages 137-157
Abstract
Purpose: In supply chain management, decision-making for supplier selection is a key issue that has become a strategic goal for organizations in recent years. The problem of supplier selection due to the multiplicity and variety of qualitative and quantitative indicators is a multi-attribute decision-making ...
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Purpose: In supply chain management, decision-making for supplier selection is a key issue that has become a strategic goal for organizations in recent years. The problem of supplier selection due to the multiplicity and variety of qualitative and quantitative indicators is a multi-attribute decision-making problem. The present study aims to explain and prioritize the indices of supplier assessment with a meta-synthesis approach.Methodology: In this article, the most effective evaluation indicators of suppliers are examined. The research started by reviewing 467 titles of articles and then evaluating them. Two hundred eighty-two articles were selected using the meta-synthesis approach. By analyzing them, supplier evaluation indicators were classified into 5 dimensions, 19 sub-dimensions, and 112 components, and their effect coefficient was determined using the Shannon entropy method.Findings: The results showed that price, quality, on-time delivery, revenue, organizational structure, human resource management, energy management, environmental management, customer orientation, and green management indices are the most effective indicators in evaluating suppliers.Originality/Value: Supplier selection and evaluation are imperative in creating an effective supply chain. The production process has changed from producing most products to outsourcing major accessories. Suppliers have a key role to play in creating a product. The manufacturer must be careful when choosing a supplier. Therefore, identification, evaluation, and selection of suppliers are imperative. The results showed that companies can gain a significant competitive advantage by identifying and evaluating the indicators of supply chain suppliers.
Sayyed Mohammad Reza Davoodi; Mojgan Gharibi Marzankola; Mohammadreza Hamidizadeh; Valiullah Ali Mohammadi
Volume 3, Issue 2 , September 2022, , Pages 160-175
Abstract
Purpose: This study is conducted to investigate the effect of the functions of the knowledge management maturity triple model (Infosys model, general model, and KPMG model) on gaining competitive advantage capabilities in the National Petrochemical Company.Methodology: The present study contains 6 hypotheses ...
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Purpose: This study is conducted to investigate the effect of the functions of the knowledge management maturity triple model (Infosys model, general model, and KPMG model) on gaining competitive advantage capabilities in the National Petrochemical Company.Methodology: The present study contains 6 hypotheses (quantitative) and one question (qualitative). The statistical population is divided into two parts: the quantitative part includes 180 employees of the knowledge department of the National Petrochemical Company, and the qualitative part includes 10 experts from the company. The data collection tool is a questionnaire. SPSS23 and LISREL 8.80 statistical software were used to analyze the data.Findings: The results showed that the functions of the triple model of knowledge management maturity are effective in gaining competitive advantage capabilities in the National Petrochemical Company. The dimensions of the model functions (organizational processes, human resources, technology, and knowledge content) also affected the company's competitive advantage capabilities. Also, the National Petrochemical Company has higher adaptability among the triple maturity models, with the infusion model having an average of 3.62 and 72% and the KPMG and general models having an average of 3.3 and 25.2, respectively. They are in the second and third ranks.Originality/Value: Failure to pay attention to the functions of knowledge management maturity in the organization leads to the loss of intellectual capital, products, technologies, innovations, and creativity. Therefore, it is vital to study the effect of the functions of the triple model of knowledge management maturity (Infosys model, general model, and KPMG model) in gaining competitive advantage capabilities in the National Petrochemical Company.
Seyed Mohammad Reza Davoodi; Mohammad Ebrahim Khatami
Volume 2, Issue 2 , September 2021, , Pages 195-215
Abstract
Purpose: In today's world, due to the increasing progress of the world in various fields, the needs and wants of customers in improving the quality of services and consumer goods have increased. These needs, which occur implicitly and explicitly, have grown significantly in all areas of industrial units. ...
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Purpose: In today's world, due to the increasing progress of the world in various fields, the needs and wants of customers in improving the quality of services and consumer goods have increased. These needs, which occur implicitly and explicitly, have grown significantly in all areas of industrial units. On the other hand, organizations that seek to meet customer expectations and needs are forced to use the tools and systems that they have. Quality performance enhancement is one of the most essential tools to help achieve this goal.Methodology: This study intends to evaluate the needs of companies using a questionnaire and a combination of quality performance and fuzzy DEMATEL. The statistical population of this research includes service companies in Razi industrial town. Using Cochran's formula, 120 companies were selected as a sample, and a needs prioritization questionnaire was sent to them.Findings: Based on the research results, the company identified 64 needs, and drinking water was the company's priority. Then, this company identified 8 services or technical requirements, and the Quality House determined the relations between the needs of Razi Industrial City Service Company customers. Service priority was set.Originality/Value: The quality performance enhancement technique is an essential tool for translating the customer's voice, considering their wants and needs, and prioritizing the technical requirements of production, which was used for the first time in this study.
