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Explaining and Prioritizing Supplier Evaluation Indicators with a Meta-Synthesis Approach

Document Type : Original Article

Authors

1 Department of Management, Dehaghan Branch, Islamic Azad University, Dehaghan, Iran.

2 Department of Management, Najafabad Branch, Islamic Azad University, Najafabad, Iran.

Abstract

Purpose: In supply chain management, decision-making for supplier selection is a key issue that has become a strategic goal for organizations in recent years. The problem of supplier selection due to the multiplicity and variety of qualitative and quantitative indicators is a multi-attribute decision-making problem. The present study aims to explain and prioritize the indices of supplier assessment with a meta-synthesis approach.
Methodology: In this article, the most effective evaluation indicators of suppliers are examined. The research started by reviewing 467 titles of articles and then evaluating them. Two hundred eighty-two articles were selected using the meta-synthesis approach. By analyzing them, supplier evaluation indicators were classified into 5 dimensions, 19 sub-dimensions, and 112 components, and their effect coefficient was determined using the Shannon entropy method.
Findings: The results showed that price, quality, on-time delivery, revenue, organizational structure, human resource management, energy management, environmental management, customer orientation, and green management indices are the most effective indicators in evaluating suppliers.
Originality/Value: Supplier selection and evaluation are imperative in creating an effective supply chain. The production process has changed from producing most products to outsourcing major accessories. Suppliers have a key role to play in creating a product. The manufacturer must be careful when choosing a supplier. Therefore, identification, evaluation, and selection of suppliers are imperative. The results showed that companies can gain a significant competitive advantage by identifying and evaluating the indicators of supply chain suppliers.

Keywords

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Innovation Management and Operational Strategies
Volume 4, Issue 2
September 2023
Pages 137-157
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