Document Type : Original Article

Authors

1 Assistant Professor, Department of Industrial Management, Bu-Ali Sina University, Hamedan, Iran; m.ajalli@basu.ac.ir

2 M.A., Department of Public Administration, Faculty of Humanities, Hamedan Branch, Islamic Azad University, Hamedan, Iran; reza_1927@yahoo.com

Abstract

Abstract

Purpose: The emergence of a new economy based on knowledge and information has led to an increase in the interest of researchers to study in the field of intellectual capital. This field, which has attracted the attention of many researchers, uses intellectual capital as a tool to determine the value of the organization. In the knowledge economy, unlike the industrial economy, knowledge or intellectual capital plays a significant role as a factor in generating wealth compared to other assets, gaining a competitive advantage and advancing organizational goals. Knowledge management is the most valuable and strategic resource for organizations and organizational performance is one of the key implementations of achieving their success and excellence. The present study was conducted with the aim of investigating the impact of intellectual capital on organizational performance and knowledge management operations in the governorate of Hamedan city.

Methodology: This research is practical in terms of purpose. The research method was descriptive of the correlation type and the statistical population of the research included all the employees of Hamedan city governorate in 2022-2023, which consists of 65 people. In this research, using Morgan's table and taking into account the limited number of the statistical population, the number of research samples was selected as 56 people, and the sampling method is a simple random method. Also, the reliability of the questionnaires is confirmed using Cronbach's alpha coefficient and composite reliability. To analyze the research data, the path analysis method was used using SPSS 26 and SmartPLS 4 software.

Findings: The final results of the hypotheses test showed that intellectual capital does not have a significant effect on the organizational performance of Hamedan governorate employees; Intellectual capital has a significant effect on knowledge management operations of Hamedan governorate employees. The operation of knowledge management has a significant effect on the organizational performance of Hamadan governorate employees.

Originality/Value: In the studied organization, intellectual capital did not have a significant effect directly on the organizational performance of Hamadan governorate employees, but it did affect the organizational performance of employees through knowledge management operations. Therefore, planning to improve the status of knowledge management operations (knowledge sharing, knowledge creation and acquisition) in Hamedan governorate is necessary.

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