Innovation Management and Operational Strategies

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Investigating the Effects of Leader Credibility on Employee Communication Satisfaction by Effective Communication

Document Type : original-application paper

Authors

1 Department of Cultural Management, Facuty of Management, South Tehran Branch, Islamic Azad University, Tehran ,Iran.

2 Facuty of Management, Isfahan (Khorasgan) Branch, Islamic Azad University, Isfahan, Iran.

3 Department of Management of Public Administration, Isfahan (Khorasgan) Branch, Islamic Azad University, Isfahan, Iran.

Abstract

Purpose: This study aims to determine the effects of leadership ability on employee communication satisfaction through effective communication.
Methodology: The sample size of 661 people was selected using Cochran's formula. The sample people were selected using a random sampling method and strata appropriate to the size of each selected class. Standard questionnaires were used to collect the required data in this study, and their validity and reliability were tested, which had high validity and reliability.
Findings: The results of the analysis performed in the research showed that the credibility of the leader affects communication satisfaction through effective communication. According to Warp Output, a significant amount is significant for the direct effect of leader credibility on communication satisfaction and the impact of leader credibility on communication satisfaction through effective communication. The leader's communication ability positively affects effective communication and communication satisfaction. Also, the direct effect of effective communication on positive communication satisfaction was confirmed.
Originality/Value: In line with the discussed problem, the present study indicates the effects of leadership ability on employee communication satisfaction through effective communication between employees in 15 districts of Isfahan Municipality.

Keywords

References
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Innovation Management and Operational Strategies
Volume 3, Issue 1
May 2022
Pages 96-112
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