mohammad javad hossainzadeh saljughi
Articles in Press, Accepted Manuscript, Available Online from 21 April 2024
Abstract
Objective: Organizational citizenship behavior (OCB) is one of the important concepts that has been an effective factor in the success of organizations in recent years. Despite proving the effect of OCB on the effectiveness and efficiency of the organization, the appropriate method to determine its effect ...
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Objective: Organizational citizenship behavior (OCB) is one of the important concepts that has been an effective factor in the success of organizations in recent years. Despite proving the effect of OCB on the effectiveness and efficiency of the organization, the appropriate method to determine its effect is less known. OCB is a qualitative index as an output in performance evaluation. In this article, we measure the effect of the OCB quality index on the efficiency of institutions by using the envelopment analysis method of ordinal data without compensatory properties.
Research methodology: data coverage analysis is a powerful tool for evaluating the performance of decision-making institutions, based on multiple input and output indicators that can be quantitative or qualitative. Data coverage analysis models have compensatory properties, in fact, the weakness of one index is covered by the strength of another index, and efficient institutions do not necessarily have an optimal quality level. In this article, a new method for performance evaluation including the quality index of OCB and modification of data envelopment analysis model without compensability is presented. Another feature of the proposed model is the ability to separate qualitative and quantitative indicators in the evaluation. In the presented method for ranking the institutions, the improvement of quality is simultaneously considered along with the reduction of costs without compensatory features.
Findings: In this research, ten government and public scientific-applied institutions in three cities of the country have been evaluated with the proposed model. In the evaluation, four quantitative indicators and a qualitative index of OCB were used.
Originality/scientific added value: The OCB index was measured using 1024 questionnaires, and the results show the efficiency of 7 institutions. Then, by using the proposed new method, the ranking of institutions with logical results in performance evaluation was achieved. To validate the method, the results of the proposed method have been compared with the ranking results of the hierarchical process method.
ALI Karbalaei Ebrahim; Davood Darvishi Selokolayi; Abbas Ahmadi
Volume 3, Issue 1 , May 2022, , Pages 1-11
Abstract
Purpose: Environmental systems and supply chain management are complementary, and their implementation not only improves the environment within the country but also increases the sustainability and environmental performance of the global supply chain. The present study evaluates the supply chain management ...
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Purpose: Environmental systems and supply chain management are complementary, and their implementation not only improves the environment within the country but also increases the sustainability and environmental performance of the global supply chain. The present study evaluates the supply chain management in the pharmaceutical system of selected public hospitals in Mazandaran province.Methodology: Experts completed the designed questionnaire to rank the factors affecting the evaluation of supply chain management in the pharmaceutical system. After collecting the data, they were analyzed using the fuzzy analytic hierarchy process. Various factors and models were identified by studying the research background. The conceptual model of the research was presented by experts in four categories of main criteria and 16 sub-criteria. These factors include managerial and employee, economic, organizational, and cultural factors.Findings: The results showed that economic factors weighing 0.266 are the most important regarding experts and have the first rank, followed by managerial and employee factors, organizational factors, and cultural factors. Also, among the sub-criteria, the factors of adopting a business strategy commensurate with environmental goals with a weight of 0.0936, first place, designing a competitive business plan for optimal price and quality with a weight of 0.0878, second place, and modelling the trade policies of leading countries with a weight of 0.0846, third place. Originality/Value: Given the importance of factor-related criteria in implementing supply chain management, this article examines the factors that affect managers to help find a suitable model for their future investment plans.
Rouhollah Kiani Ghaleh no
Volume 1, Issue 3 , December 2020, , Pages 221-238
Abstract
Purpose: In this research, an algorithm for evaluating and ranking the branches of a financial and credit institution is presented that can assess the performance in a period and manage the jump or stagnation of cross-sectional performance of branches. In the algorithm, the possibility of separating ...
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Purpose: In this research, an algorithm for evaluating and ranking the branches of a financial and credit institution is presented that can assess the performance in a period and manage the jump or stagnation of cross-sectional performance of branches. In the algorithm, the possibility of separating the criteria into two efficient and effective groups per the organization's strategy is located, which can facilitate experts' decision to select effective and weighty indicators for them. Methodology: The performance of branches in various periods is expressed as a fuzzy number. The structure of the fuzzy TOPSIS method is used in the algorithm. A new step of grouping the criteria to calculate the value of the criteria related to the fuzzy TOPSIS technique has been added, and the calculation formula has been described. Mechanism The reason for the superiority of the branches in terms of the whole to the part is expressed using the similarity matrix. Findings: The proposed algorithm ranks 51 branches of Keshavarzi Bank in Sistan and Baluchestan province. The reason for scoring the top three branches, middle and bottom of the ranking table, based on the similarity matrix, is discussed. Originality/Value: 1- Generating a decision matrix with fuzzy numbers based on the performance of multiple sections 2- Providing a structure for the possibility of separating indicators into two categories: efficient and effective 3- Formulating and weighing sub-indicators in proportion to the degree of dependence on the index head.
Khadijeh Ghaziyani; Seyede Fatemeh Bagheri; Babak Ejlali
Volume 1, Issue 1 , June 2020, , Pages 82-97
Abstract
Purpose: This study aims to investigate the impact of the financial crisis on the investment fund industry using dynamic evaluation and comparing the performance of investment funds in different years from 2012 to 2017. Value-based data envelopment analysis is used to evaluate the performance of decision-making ...
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Purpose: This study aims to investigate the impact of the financial crisis on the investment fund industry using dynamic evaluation and comparing the performance of investment funds in different years from 2012 to 2017. Value-based data envelopment analysis is used to evaluate the performance of decision-making units (investment funds) and to present changes in performance throughout the year. Methodology: In terms of classification based on the purpose of this research, the purpose of the applied type is to develop applied knowledge in a specific field. This research is of library type in terms of research design. It has been used to collect research data by referring to the information contained in historical financial statements. Also, this research is descriptive-correlational in terms of data collection and inference. Findings: The study of various models of data envelopment analysis methods and the types of inputs and outputs of data envelopment analysis methods for evaluating mutual funds have been discussed. Since the investment policies of the funds are different from each other, the tools obtained are also different from each other. Therefore, using a tool such as the data envelopment analysis method can help examine the units under study under the same conditions. One of the tools that can be used for this purpose is the data envelopment analysis method because DEA is a non-parametric method. It considers the relationship between product outputs and inputs and defines the efficiency boundary. The efficiency threshold can be viewed as a performance measure in investment analysis. Originality/Value: The issue is related to the events that have taken place in the country, which are strongly affected by the economic recession and the banking system, which mainly include sanctions and the global financial crisis and liquidity fluctuations and exchange rate fluctuations; therefore, the conclusions in this study will be potentially valuable for fund managers and investors.
