نوع مقاله : مقاله پژوهشی

نویسندگان

1 گروه مدیریت صنعتی، دانشکده مدیریت، دانشگاه تهران، تهران، ایران.

2 گروه علم اطلاعات و دانش‌شناسی، دانشکده مدیریت، دانشگاه تهران، تهران، ایران.

چکیده

هدف: تصمیم‌گیری در جهان واقعی به دلیل وجود عوامل متنوع و اثرگذار از پیچیدگی بالایی برخوردار است و مسئله تصمیم‌گیری را برای تصمیم‌گیران و مدیران ارشد سازمان‌ها دشوار می‌سازد. بنابراین هدف اصلی این پژوهش بررسی کاربرد روش‌شناسی رویکرد انتخاب استراتژیک و تحلیل استواری به‌صورت مطالعه موردی بر تصمیم‌گیری در خصوص ارتقاء و پیشبرد فروش محصول است.
روش‌شناسی پژوهش: در این پژوهش از رویکرد انتخاب استراتژیک که ازجمله روش‌‏های پژوهشی در عملیات نرم محسوب می‏‌شود؛ برای تحلیل، ساختاردهی و ایجاد درخت‌های تصمیم بهره گرفته شده است. همچنین برای انتخاب دقیق سناریوی نهایی تکنیک تحلیل استواری به کار گرفته‌شده است. جهت ارزشیابی هر سناریو در درخت تصمیم از پرسشنامه استفاده‌شده است. به این صورت که 40 پرسشنامه توسط تمامی کارکنان یک شرکت دانش‌‏بنیان تکمیل شد. پایایی پرسشنامه با شاخص آلفای کرونباخ برابر 0.89 به دست آمد. همچنین این پرسشنامه‌ها با استفاده از میانگین حسابی تجمیع شدند.
یافته‌ها: این مقاله با ارائه رویکرد ترکیبی انتخاب استراتژیک و تحلیل استواری توامان به ساختاردهی و انتخاب سناریو نهایی در فرایند تصمیم می‌پردازد و در بخش آخر به‌صورت یک مدل پیشنهادی طی مطالعه‌‏ای موردی در امر تصمیم‌گیری در راهکارهای ارتقاء فروش محصولات یک شرکت پیاده‌سازی شده است.
اصالت/ارزش‌افزوده علمی: پژوهش حاضر درصدد آن است که ضمن بهره‌گیری از تکنیک‌های تحقیق در عملیات نرم ازجمله رویکرد انتخاب استراتژیک و تحلیل استواری به ساختاردهی و کمّی‌سازی تصمیمات این مدل کمک نماید.

کلیدواژه‌ها

عنوان مقاله [English]

The application of methodological approach to strategic choice and robustness analysis (Case study: Deciding on product sales promotion and advancement)

نویسندگان [English]

  • Mohammadreza Mehregan 1
  • Sahar Jafari 1
  • Amir Azara 1
  • Shirin Zahedi 2

1 Department of of Industrial Management, University of Tehran, Tehran, Iran.

2 Department of Library & Information Sciences, University of Tehran, Tehran, Iran.

چکیده [English]

Purpose: This paper examines the application of the strategic choice approach and robustness analysis as a case study on decision-making about product and sales promotion.
Methodology: In this research, the strategic choice approach, a research method of soft operations research, is used to analyze, structure, and create decision trees. Also, the robustness analysis technique has been used to select the final scenario accurately. A questionnaire was used to assess each scenario in the decision tree; all employees of a knowledge-based company completed 40 questionnaires. The reliability of the questionnaire was 0.89 with Cronbach's alpha index. Also, these questionnaires were aggregated using the arithmetic mean.
Findings: This study presented a combined approach of strategic choice and robustness analysis to structuring and selecting the final scenario in a decision process. The proposed model was implemented in a case study on decision-making regarding a company's sales promotion strategies.
Originality/Value: The current research helps structure and quantify decisions while using research techniques in soft operations, such as the strategic choice approach and robustness analysis.

کلیدواژه‌ها [English]

  • Strategic choice approach
  • Decision-making
  • Robustness analysis
  • Uncertainty
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